Terms & Conditions
BDO Canada LLP is a member of BDO International Limited and forms part of the international BDO network of independent member firms. Each member firm is a separate legal entity. Each member firm may have its own privacy statement.
This Privacy Statement applies to BDO Canada LLP and its Canadian affiliated organizations (BDO Canada).
BDO collects personal information from different sources depending on the services that we are providing or whether we are collecting this personal information for our internal business operations. For example, we may collect personal information directly from you when you retain us or your employer when your employer retains us. We may also collect personal information from other BDO member firms that we are assisting. We may also collect personal information through third parties who perform background checks and credit checks for us. In addition we may collect personal information through third party analytics and advertising firms who assist us in our marketing. These firms may provide us with data about your online activities on other sites where we show our advertising and marketing material.
We collect the following types of personal information:
We use personal information to provide services to our clients, to fulfill legal requirements and to operate, market and improve our business. Examples of why we use personal information are:
We may share personal information in order to perform services for our client, to fulfill legal requirements or to operate, market and improve our business. The following are examples of who we may share personal information with:
Consent and other legal bases
There may be several reasons why we might collect, use, share or otherwise handle your personal information. These include:
We may use your business contact information to contact you in your business, role, function, or occupation without your consent. If we send you commercial electronic messages, we will comply with Canada’s Anti-Spam Legislation, subject to any exceptions permitting us to send unsolicited commercial electronic messages. You may unsubscribe from our communications at any time.
We use physical, technical, and organizational security measures that are consistent with standards in the accountancy and professional services industry. These security measures are designed to protect the confidentiality and integrity of personal information in our custody. We use contractual or other means to require our service providers to protect the confidentiality and integrity of personal information we entrust to them. Unfortunately, no system of security measures can guarantee the security and privacy of personal information. If you are sharing highly sensitive information electronically with BDO Canada, please speak with us about methods of secure file transfers.
Location and retention
Personal information is stored primarily in Canada. However, we may also use service providers or the assistance of BDO member firms in the United States and around the world, except where we are restricted by legal or contractual requirements. The laws of other jurisdictions may not be as protective as those in Canada and personal information held outside of Canada may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of these other countries in accordance with their laws.
We retain information for the purposes for as long as it is necessary to fulfill the purposes for which we collected it. We also retain personal information to meet obligations under applicable laws and regulatory requirements and to maintain records for possible litigation or investigations. Our retention period will vary depending on the nature of the information that is held. For example, we may retain information about you for as long as you are a client. We may retain matter specific information for as long as the applicable limitation period for claims, which may be 15 years or in some jurisdictions longer. In addition, copies of personal data stored in our electronic backups may be retained until they are destroyed in accordance with the ordinary lifecycle of our backups.
Children and minors
We do not knowingly collect personal information from children or other persons who are under 14 years of age except as part of a client engagement (e.g. the preparation of tax returns, estate planning, and other legitimate reasons). Our website and marketing materials are only for use by individuals who have reached the age of majority in their province or country of residence.
Please see our Cookies Notice for information on how we use website cookies on our website www.bdo.ca. Please also see cookie notices or similar notices for any BDO Canada microsites or mobile apps that you may use.
Canadian privacy laws provide you with certain rights. Please see “How to contact us” for the contact information of our Privacy Office in order to exercise these rights.
We may change this Privacy Statement from time to time. Please refer to the date at the top of this Privacy Statement for the last date. If there is an important change to our privacy practices, we will highlight the changes in this section.
How to contact us
To exercise your rights or to make a complaint, please contact:
BDO Canada LLP, National Office
500 – 20 Wellington Street East
Toronto, ON M5E 1C5, Canada
Tel/Tél.: 416 865 0111
or [email protected]
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