BDO Administrators are always learning

My name is Peter Thorn and I’m a Senior Administrator with BDO – Rockland.

As part of our work to assist people with their financial situations, all BDO Administrators are encouraged to take (and pass!) the Insolvency Administrator course offered by the Canadian Association of Insolvency and Restructuring Professionals (CAIRP). The course requires studying the Bankruptcy and Insolvency Act, the associated legal-case annotations, the government directives, and the rules – the book weighs about 3.5 lbs/1.6 kg in total and, based on personal experience, can be used reliably as a sleep aid (don’t try reading it when you’re lying on the couch). In addition, many, if not most, Administrators also complete the Insolvency Counsellor’s Qualification program which is also offered by CAIRP.

However, the learning doesn’t stop there …

Last week, 60 BDO Administrators from eastern Canada (including all seven Administrators from the Rockland office) met in Toronto for a two-day conference. These conferences are an opportunity for BDO Administrators to meet, network, and review legal and legislative changes that affect the services we offer to our clients, as well as to discuss emerging issues that are on the horizon.

According to Blair Davidson, President of BDO Canada’s Financial Recovery Services practice, of the firms that provide personal insolvency services, BDO is the only firm that holds this kind of forum for its Administrators.

The conference sessions included discussions about software and hardware issues: back-of-house matters, if I may slip into restaurant jargon. People don’t see these educational initiatives directly, but they have an impact on our quality of service about which we’re always concerned. We also had a round-table discussion with a lawyer who presented legal cases which have front-of-house impact – we learned, for example, that 407 tolls can now be dealt with in a bankruptcy or a consumer proposal (this has been an issue for some individuals from Rockland and other parts of eastern Ontario who regularly travel on that highway).

One valuable component of these conferences is networking. It’s an advantage to us and the individuals who choose to work with us, that BDO’s Administrators know each other. So that if, say, you initially deal with BDO Rockland and then move to Halifax, I can have one of the Administrators I know at BDO Halifax do your counselling. Or, as a personal example, a friend of mine had a relative in another part of the province who was experiencing financial difficulties and because I had contacts in the BDO office closest to them, I was able to provide a direct referral to an actual person, rather than just a general office telephone number.

At BDO, we never underestimate the value of a good network – either online or in person.

If you would like to learn more about BDO – Rockland and our free, no-obligation consultation to review and discuss your particular financial situation, call us: 613 235 5225 or 1 800 754 1579 – email us: [email protected] – find out more about us, first – or request a call when you’re ready.